FDA Adverse Event Malfunction Summary report: N

T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 10718192 · Received October 22, 2020

Report

Report Number
3013756811-2020-118296
Event Type
Malfunction
Date Received
October 22, 2020
Date of Event
October 2, 2020
Report Date
October 22, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004545
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER CLEARED THE ALARM AND RESUMED INSULIN DELIVERY. SYSTEM CHECK WITH TANDEM TECHNICAL SUPPORT COULD NOT BE COMPLETED AT THE TIME OF CALL; HOWEVER, MULTIPLE ATTEMPTS WERE MADE BY TECHNICAL SUPPORT TO FOLLOW UP WITH THE CUSTOMER, BUT NO RESPONSE WAS RECEIVED. CUSTOMER'S BLOOD GLUCOSE WAS 150-398 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1184289 T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628 00852162004545

Patients

Seq Age Sex Outcome Treatment
1 15 YR