FDA Adverse Event Other Summary report: N

UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 1071751 · Received July 9, 2008

Report

Report Number
2122870-2008-00218
Event Type
Other
Date Received
July 9, 2008
Date of Event
June 24, 2008
Report Date
July 9, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER COLLECTS PLASMA SAMPLES IN PLASTIC GREINER TUBES WITH GEL. PT'S TWO SAMPLE WAS SAMPLED FROM THE PRIMARY TUBE AND CENTRIFUGED FOR 5 MINUTES AT 3500 RPM. QC WAS WITHIN SPECIFICATIONS PRIOR TO AND AFTER THE EVENT ON (B) (6) 2008. A SYSTEM CHECK PERFORMED ON (B) (6) 2008 AT 4:48 AM RESULTED WITHIN SPECIFICATIONS. NO ERRORS WERE POSTED TO THE EVENT LOG. CUSTOMER TECHNICAL SERVICE (CTS) HAD THE CUSTOMER PERFORM THE PIPETTOR MATCHING PROCEDURE ON (B) (6) 2008 AT APPROX 9:00 AM WHICH MET SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WAS ON-SITE ON (B) (6) 2008 AND VERBALLY SUPPLIED DATA: FSE PERFORMED SERVICE PROTOCOL TO INCLUDE SYSTEM CHECK, DIAGNOSTIC TESTING AND ALIGNMENT CHECKS. ALL TESTING MET SPECIFICATIONS. FSE ALSO STATED THAT THE CUSTOMER BELIEVED THE EVENT FOR PT ONE WAS DUE TO THE PT SAMPLE AND WANTED SERVICE TO VERIFY THE INSTRUMENT REGARDLESS. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT. (B) (4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY ELEVATED ACCUTNI RESULTS GENERATED BY THE UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM FOR TWO PTS. CUSTOMER TESTED A PT SAMPLE FOR ACCUTNI AND OBTAINED RESULTS IN THE RANGE OF 0.48-1.23 NG/ML. UPON ANALYSIS ON A DIFFERENT INSTRUMENT, RESULTS OF 0.26 AND 0.35 NG/ML WERE OBTAINED. ANOTHER SAMPLE OBTAINED FROM THIS PT WHEN TESTED GAVE RESULTS IN THE RANGE OF 0.48- 0.88NG/ML AND UPON REPEAT ON A DIFFERENT INSTRUMENT GAVE RESULTS IN THE RANGE OF 0.18-0.24NG/ML. A SAMPLE OBTAINED FROM ANOTHER PT WHEN TESTED GAVE RESULTS OF 0.60NG/ML AND "<0.10NG/ML" AND UPON REPEAT ON A DIFFERENT INSTRUMENT, IT AGAIN GAVE A RESULT OF "0.010NG/ML". ERRONEOUS RESULTS FOR PT 1 WERE NOT REPORTED OUTSIDE THE LAB AND IT IS UNCLEAR WHETHER THE ERRONEOUS RESULT FOR PT 2 WAS REPORTED OUTSIDE THE LAB. THE CUSTOMER DID NOT REPORT PT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA