FDA Adverse Event Malfunction Summary report: N

2800

MDR report key: 1071191 · Received July 10, 2008

Report

Report Number
1720753-2008-22959
Event Type
Malfunction
Date Received
July 10, 2008
Date of Event
June 16, 2008
Report Date
June 26, 2008
Manufacturer
GE OEC MEDICAL SYSTEMS INC.
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE GE SERVICE REP FOUND UNIT FROZE IN THE TIME AND DATE SCREEN. HE RESET THE WORKSTATION BOARDS AND ADJUSTED THE 5V POWER SUPPLY. HE ALSO NOTICED THE UNIT HAD OLDER STYLE CPU BOARD AND ADVISED CUSTOMER THE BOARD COULD BE CAUSING THE INTERMITTENT "NO COMMINICATION WITH WORKSTATION" ERROR MESSAGE AND THAT IT MIGHT HAVE TO BE CHANGED. AFTER RESEATING THE BOARD, THE SYSTEM WORKED FINE. THE REP CHECKED THE SYSTEM AND THE UNIT IS WORKING AS INTENDED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE UNIT WAS NOT COMMUNICATING WITH WORKSTATION. THE SYSTEM IS FREEZING AFTER REBOOT AND THEY CANNOT FLUORO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 2800 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1