FDA Adverse Event Injury Summary report: N

DRX-REVOLUTION MOBILE X-RAY SYSTEM

MDR report key: 10709498 · Received October 21, 2020

Report

Report Number
1317307-2020-00005
Event Type
Injury
Date Received
October 21, 2020
Date of Event
September 29, 2020
Report Date
October 20, 2020
Manufacturer
CARESTREAM HEALTH INC.
Product Code
IZL
UDI-DI
60889978618897
PMA / PMN Number
K191025
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER SITE ALLEGED THAT WHILE IN A HURRY, THE OPERATOR WAS TRYING TO HOLD A DOOR OPEN WITH ONE HAND AND DRIVE THE CART WITH THE OTHER HAND (1 HAND), ALL WHILST STANDING BESIDE THE MACHINE. AS A RESULT, THE TECH DROVE THE DRX REVOLUTION OVER HER OWN TOES (NO PATIENT INVOLVEMENT), RESULTING IN BROKEN TOES. CARESTREAM HEALTH HAS EVALUATED THE DEVICE. THE INVESTIGATION FOUND THAT THERE WERE NO DEVICE MALFUNCTIONS AND THE INCIDENT WAS CAUSED BY THE USER NOT FOLLOWING THE INSTRUCTIONS FOR USE (IFU). PER THE IFU, THE OPERATOR MUST USE BOTH HANDS AND DRIVE BEHIND THE DRX REVOLUTION IN ORDER TO PREVENT INJURY. THE SITE BIOMED CONFIRMED THAT THE TECH DID NOT USE BOTH HANDS TO DRIVE THE REVOLUTION AS SPECIFIED IN THE IFU. CARESTREAM HEALTH REPRESENTATIVES REITERATED TO THE SITE THE IMPORTANCE OF FOLLOWING THE DRIVING INSTRUCTIONS PROVIDED WITHIN THE INSTRUCTIONS FOR USE. THERE ARE NO FURTHER ACTIONS TO BE TAKEN BY CARESTREAM HEALTH RELATED TO THIS ISSUE.

Description of Event or Problem · 1

THE CUSTOMER SITE ALLEGED THAT WHILE IN A HURRY, THE OPERATOR WAS TRYING TO HOLD A DOOR OPEN WITH ONE HAND AND DRIVE THE CART WITH THE OTHER HAND (1 HAND), ALL WHILST STANDING BESIDE THE MACHINE. AS A RESULT, THE TECH DROVE THE DRX REVOLUTION OVER HER TOES, RESULTING IN BROKEN TOES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1174075 DRX-REVOLUTION MOBILE X-RAY SYSTEM DRX-REVOLUTION MOBILE X-RAY SYSTEM IZL CARESTREAM HEALTH INC. 60889978618897

Patients

Seq Age Sex Outcome Treatment
1 Other