FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 1070815 · Received July 9, 2008

Report

Report Number
1720753-2008-22844
Event Type
Malfunction
Date Received
July 9, 2008
Date of Event
June 12, 2008
Report Date
June 24, 2008
Manufacturer
GE OEC MEDICAL SYSTEMS, INC.
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS CASE WAS OPENED IN CONJUNCTION WITH INSTALLATION. DURING THE INSTALLATION, THE REP NOTICED THAT THE SYSTEM WAS INTERMITTENTLY LOCKING UP DURING BOOT. THE GPOS WAS NOT BOOTING COMPLETELY. RESEATED ALL THE BOARDS AND FUSES ON THE BACKPLANE. NO GO. HE ORDERED SOFTWARE. HE COMPLETED A CLEAN SOFTWARE RELOAD. TESTED BY BOOTING THE SYSTEM 10 TIMES. THE UNIT BOOTED SEVERAL TIMES, BUT NOW IS DOWN HARD AND THE GPOS WILL NOT BOOT AT ALL. HE ORDERED A NEW GPOS AND REPLACED GPOS THEN PERFORMED A CLEAN SOFTWARE INSTALL. UNIT NOW BOOTS. TESTED BY BOOTING UNIT 10 TIMES WITH NO PROBLEMS. UNIT IS FUNCTIONING AS INTENDED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED INTERMITTENT BOOT-UP PROBLEMS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1