FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1070619 · Received July 1, 2008

Report

Report Number
1826988-2008-00739
Event Type
Malfunction
Date Received
July 1, 2008
Date of Event
June 17, 2008
Report Date
June 17, 2008
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE CALLED FOR HELP WITH THE CUSTOMER'S CONTOUR METER. WHILE TROUBLESHOOTING, IT WAS DISCOVERED THE METER DISPLAY WAS MISSING SEGMENTS. THE CUSTOMER WAS NOT AWARE OF THE MISSING SEGMENTS, BUT NO ADVERSE EVENTS WERE ALLEGED. THE METER IS TO BE RETURNED FOR EVALUATION. A NEW CONTOUR METER KIT WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC 7151 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK