FDA Adverse Event
Malfunction
Summary report: N
ASCENSIA CONTOUR
MDR report key: 1070619
·
Received July 1, 2008
Report
- Report Number
- 1826988-2008-00739
- Event Type
- Malfunction
- Date Received
- July 1, 2008
- Date of Event
- June 17, 2008
- Report Date
- June 17, 2008
- Manufacturer
- BAYER HEALTHCARE LLC
- Product Code
- NBW
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE ADVOCATE CALLED FOR HELP WITH THE CUSTOMER'S CONTOUR METER. WHILE TROUBLESHOOTING, IT WAS DISCOVERED THE METER DISPLAY WAS MISSING SEGMENTS. THE CUSTOMER WAS NOT AWARE OF THE MISSING SEGMENTS, BUT NO ADVERSE EVENTS WERE ALLEGED. THE METER IS TO BE RETURNED FOR EVALUATION. A NEW CONTOUR METER KIT WAS SENT TO THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ASCENSIA CONTOUR | BLOOD GLUCOSE METER | NBW | BAYER HEALTHCARE LLC | 7151 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |