FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1070594 · Received July 1, 2008

Report

Report Number
1826988-2008-00721
Event Type
Malfunction
Date Received
July 1, 2008
Date of Event
June 13, 2008
Report Date
June 13, 2008
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER STATED THAT SHE TESTED HER GLUCOSE AND RECEIVED A READING OF 248 MG/DL USING HER CONTOUR METER. SHE RETESTED USING ANOTHER METER AND RECEIVED A READING OF 103 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT WITHOUT ASSISTANCE. SHE STATED SHE WOULD HAVE HER DAUGHTER CALL TO FINISH TROUBLESHOOTING. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK