FDA Adverse Event Malfunction Summary report: N

670G INSULIN PUMP MMT-1780KL

MDR report key: 10702898 · Received October 20, 2020

Report

Report Number
2032227-2020-193115
Event Type
Malfunction
Date Received
October 20, 2020
Date of Event
October 9, 2020
Report Date
October 19, 2020
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
000000763000166526
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

COMPLAINTS TEXT: ON 10/09/2020 AT 09:52:12. ERP_RFC_USER RELATED SVN (B)(4). COMPLAINTS TEXT ON 10/09/2020, AT 09:47:54. (B)(4) REFERENCED REPORT PROVIDED TO MEDTRONIC (POS DEPARTMENT ON 10/08/2020- FORWARDED TO MEDTRONIC 24-HOUR TECHNICAL SUPPORT DEPARTMENT / INCIDENT DATE FROM (B)(6) 2020. MALFUNCTIONS: BATTERY LIFE DIMINISHED, NO DELIVERY ALARMS COMPLAINS: REPEATED BG LOOPS, CALIBRATION FOR NO REASON. DECLINED TRANSFER TO 24 HR HLP LINE --END REPORT--- 1ST ATTEMPT: SUCCESSFUL PATIENT SAYS SHE CANNOT TALK RIGHT NOW PATIENT REQUEST FOR A CALL BACK LATER ADVISED THE PATIENT THAT SOMEONE WILL CALL HER LATER TODAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1171111 670G INSULIN PUMP MMT-1780KL ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1780KL HG3NLFM 000000763000166526

Patients

Seq Age Sex Outcome Treatment
1 48 YR