FDA Adverse Event Malfunction Summary report: N

4K CAMERA HEAD

MDR report key: 10702781 · Received October 20, 2020

Report

Report Number
8010047-2020-07863
Event Type
Malfunction
Date Received
October 20, 2020
Report Date
December 8, 2020
Manufacturer
OLYMPUS MEDICAL SYSTEMS CORP.
Product Code
FET
PMA / PMN Number
K172817
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EZ
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THIS SUPPLEMENTAL REPORT IS BEING SUBMITTED TO PROVIDE ADDITIONAL INFORMATION. OLYMPUS MEDICAL SYSTEMS CORP. (OMSC) COULD NOT INVESTIGATE THE DEVICE, BECAUSE THE DEVICE WAS NOT RETURNED TO OMSC. DEVICE HISTORY RECORD REVIEW INDICATES THAT THE PRODUCT WAS MANUFACTURED AND TESTED IN ACCORDANCE WITH ALL APPLICABLE PROCEDURES AND MET ALL FINAL PRODUCT RELEASE CRITERIA. OLYMPUS LOCAL SERVICE ENGINEER REPORT THAT THE CABLE OF THE DEVICE WAS BROKEN. SINCE THE DEVICE WAS NOT RETURNED, THE EXACT CAUSE WAS UNKNOWN. THE REPORTED IMAGE MALFUNCTION WAS LIKELY DOE TO BROKEN CABLE. THE BROKEN CABLE MAY RESULTS IN A SIGNAL TRANSMISSION ERROR. THE INSTRUCTION MANUAL PROVIDES PREVENTIVE MEASURES AGAINST THE REPORTED FAILURE MODE.

Additional Manufacturer Narrative · 1

THE DEVICE HAS NOT RETURNED TO OLYMPUS MEDICAL SYSTEMS CORP. (OMSC) FOR EVALUATION. THERE WERE NO FURTHER DETAILS PROVIDED. IF SIGNIFICANT ADDITIONAL INFORMATION IS RECEIVED, THIS REPORT WILL BE SUPPLEMENTED.

Description of Event or Problem · 1

OLYMPUS MEDICAL SYSTEMS CORP. (OMSC) WAS INFORMED THAT AN ENDOSCOPIC IMAGE WAS NOT DISPLAYED ON THE MONITOR AND THE DEVICE DID NOT COMMUNICATE WITH OTV-S400. OTHER DETAILED INFORMATION WAS NOT PROVIDED. THERE WAS NO REPORT OF PATIENT INJURY ASSOCIATED WITH THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1168597 4K CAMERA HEAD CAMERA HEAD FET OLYMPUS MEDICAL SYSTEMS CORP. CH-S400-XZ-EB

Patients

Seq Age Sex Outcome Treatment
1