FDA Adverse Event Malfunction Summary report: N

SERIES TWENTY THOUSAND LEGACY

MDR report key: 1070132 · Received July 3, 2008

Report

Report Number
2028159-2008-00240
Event Type
Malfunction
Date Received
July 3, 2008
Date of Event
June 3, 2008
Report Date
June 3, 2008
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQE
PMA / PMN Number
K911808
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND REPLACED THE POWER SUPPLY. THE SYSTEM WAS TESTED AND MET ALL PRODUCT SPECIFICATIONS. THE COMPANY SERVICE REPRESENTATIVE ALSO TESTED TWO FOOTSWITCHES AND FOUND THE SURGEON CONTROL WAS NOT FUNCTIONING ON THE FOOTSWITCHES. THE CUSTOMER STATED THEY WOULD ORDER REPLACEMENT FOOTSWITCHES. THE POWER SUPPLY WAS SENT IN FOR IN-HOUSE TESTING. INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THIS REPORT MAILED IN TO FDA ON: 07/03/2008.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE SYSTEM PRIMED AND TUNED FOR THE PROCEDURE. WHEN THE CUSTOMER PLACED THE FOOTSWITCH ON THE FLOOR, AN ERROR MESSAGE WAS NOTED FOR 24V FLUIDICS FAILURE. THE CUSTOMER SWITCHED OUT THE FOOTSWITCH, BUT STILL RECEIVED THE SAME ERROR MESSAGE. THE CASE WAS CANCELLED. FURTHER INFORMATION RECEIVED STATED THERE WAS NO PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SERIES TWENTY THOUSAND LEGACY OPHTHALMIC SURGERY SYSTEM HQE ALCON - IRVINE TECHNOLOGY CENTER STTL NA

Patients

Seq Age Sex Outcome Treatment
1 NI