FDA Adverse Event Malfunction Summary report: N

INGENUITY TF PET/MR

MDR report key: 10700380 · Received October 19, 2020

Report

Report Number
3015777306-2020-00017
Event Type
Malfunction
Date Received
October 19, 2020
Date of Event
October 5, 2020
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OUO
PMA / PMN Number
K103483
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE ISSUE REPORTED WAS THAT PET/MR TABLE DID NOT STOP AT THE REQUESTED POSITION. THE SYSTEM WAS IN CLINICAL USE WHEN THIS EVENT OCCURRED. THERE WAS NO REPORT OF HARM. THE PHILIPS FIELD SERVICE ENGINEER (FSE) WENT ON SITE TO EVALUATE AND CONFIRM THE REPORTED ISSUE. PER THE FSE, THE CUSTOMER USES A LIGHT-VISOR TO POSITION THE PATIENT IN THE BORE OF THE MR SCANNER. THE CUSTOMER DOES THIS POSITIONING BY USING A TUMBLE SWITCH TO MOVE THE PATIENT INSIDE THE BORE. NORMAL OPERATION IS THE TABLE STOPS AT THE POINT THE LIGHT-VISOR IS SET. HOWEVER, IN THIS EVENT, THE TABLE MOVED OVER THIS POINT. THE FSE CONFIRMED THAT WHEN THE CUSTOMER RELEASED THE TUMBLE SWITCH THE TABLE AUTOMATICALLY STOPPED. THE FSE REVIEWED LOGFILES AND DETERMINED THE HORIZONTAL ENCODER HAD FAILED. THE FAILED PART WAS REPLACED, AND THE TABLE WAS CALIBRATED TO RESOLVE THE ISSUE. THE SYSTEM WAS RETURNED TO THE CUSTOMER FOR CLINICAL USE. PROBABLE CAUSE : FAULTY HORIZONTAL ENCODER. THIS EVENT IS NOT REPORTABLE. INTERNAL CROSS REFERENCE: COMPLAINT (B)(4).

Description of Event or Problem · 0

THIS COMPLAINT HAS BEEN EVALUATED BASED ON THE INFORMATION PROVIDED; THERE IS NO ALLEGATION OF DEATH OR SERIOUS INJURY. THE ISSUE REPORTED WAS THAT PET/MR TABLE DID NOT STOP AT THE REQUESTED POSITION. THE SYSTEM WAS IN CLINICAL USE WHEN THIS EVENT OCCURRED. THERE WAS NO REPORT OF HARM. BASED ON THE PROVIDED INFORMATION, THIS ISSUE HAS BEEN DETERMINED NOT TO BE A REPORTABLE EVENT.

Additional Manufacturer Narrative · 1

ON (B)(6) 2020, (B)(6). NOTE: WE HAVE NOT COMPLETED OUR INVESTIGATION OF THIS EVENT. WE WILL FILE A FOLLOW-UP EMDR AT THE COMPLETION OF THE INVESTIGATION. INTERNAL CROSS REFERENCE: (B)(4).

Description of Event or Problem · 1

THIS COMPLAINT HAS BEEN EVALUATED BASED ON THE INFORMATION PROVIDED; THERE IS NO ALLEGATION OF DEATH OR SERIOUS INJURY. THE ISSUE REPORTED WAS THAT PET/MR TABLE DID NOT STOP AT THE REQUESTED POSITION. BASED ON THE AVAILABLE INFORMATION, THIS ISSUE HAS BEEN INITIALLY DETERMINED TO BE A REPORTABLE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1161555 INGENUITY TF PET/MR TOMOGRAPHIC IMAGER COMBINING EMISSION CT WITH NULEAR MR OUO PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. INGENUITY PET/MR

Patients

Seq Age Sex Outcome Treatment
1