FDA Adverse Event Malfunction Summary report: N

ALARIS SYSTEM PC UNIT

MDR report key: 10694402 · Received October 16, 2020

Report

Report Number
2016493-2020-23696
Event Type
Malfunction
Date Received
October 16, 2020
Report Date
September 29, 2020
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403801518
PMA / PMN Number
K091308
Removal / Correction Number
Z-2909-2020
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION CONCLUSION: THE CUSTOMER REPORTED COMPLAINT OF THE KEYPAD BEING REPLACED DUE TO THE PCU MODULE NOT POWERING ON WAS CONFIRMED. TEST RESULTS IDENTIFIED THAT THE AC INDICATOR LIGHT ILLUMINATED AFTER PLUGGING IN THE POWER CORD. THE KEYPAD TURNED ON UNEXPECTEDLY WHEN CONNECT TO THE CAD PCU TEST FIXTURE #10013973 (EQ 111582) FOR FUNCTIONAL TESTING. FURTHER TESTING FOUND THAT THE SYSTEM ON KEY DID NOT FUNCTION. ALL OTHER KEYS ON THE KEYPAD WORKED AS INTENDED. DEVICE INSPECTION: EXTERNAL AND INTERNAL INSPECTION WAS PERFORMED ON (QTY 1 PRINTEC P/N TC10013664). DURING INTERNAL INSPECTION, THE KEYPAD WAS FOUND WITH SIGNS OF FLUID INGRESS WHERE THE FLEX CABLE MEETS THE CIRCUIT LAYER. DURING EXTERNAL INSPECTION, THE KEYPAD WAS IN GOOD CONDITION WITH NO ISSUES OBSERVED. ROOT CAUSE ANALYSIS: ELECTRICAL FAILURE ¿ DESIGN. PREVIOUS CAD FAILURE INVESTIGATIONS HAVE IDENTIFIED THIS ISSUE ASSOCIATED WITH FLUID INGRESS ENTERING THE KEYPAD RESULTING IN CONTAMINATED KEYPAD TRACES. CONSEQUENTLY, THE KEYPAD CIRCUIT LAYER BECOMES DAMAGED, CREATING AN OPEN OR SHORT CIRCUIT PRODUCING UNRESPONSIVE KEYPAD KEYS WHEN CORRESPONDING KEYS ARE PRESSED. DEVICE HISTORY REVIEW: DEVICE HISTORY RECORD (DHR) REVIEWS ARE NOT REQUIRED FOR FIELD ACTION COMPLAINTS BECAUSE THE ROOT CAUSE OF THE ISSUE IS KNOWN, THE INVESTIGATION IS DOCUMENTED WITHIN A CAPA, AND A FIELD ACTION HAS BEEN INITIATED. H3 OTHER TEXT : ONLY A KEYPAD WAS PROVIDED FOR THE INVESTIGATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT ALLEGEDLY A PCU MODULE WILL NOT POWER ON, AND THEREFORE, THE FRONT CASE KEYPAD WILL BE REPLACED. THERE WAS NO REPORTED PATIENT INVOLVEMENT.

Additional Manufacturer Narrative · 1

NO DEVICE WILL BE RETURNED PER CUSTOMER. THE CUSTOMER COMPLAINT COULD NOT BE CONFIRMED BECAUSE THE DEVICE WAS NOT RETURNED FOR FAILURE INVESTIGATION. THE ROOT CAUSE OF THIS FAILURE WAS NOT IDENTIFIED.

Description of Event or Problem · 1

IT WAS REPORTED THAT ALLEGEDLY A PCU MODULE WILL NOT POWER ON, AND THEREFORE, THE FRONT CASE KEYPAD WILL BE REPLACED. THERE WAS NO REPORTED PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1154703 ALARIS SYSTEM PC UNIT PUMP, INFUSION FRN CAREFUSION SD 8015 10885403801518

Patients

Seq Age Sex Outcome Treatment
1