FDA Adverse Event Malfunction Summary report: N

ARTISAN GOMORI'S BLUE TRICHROME STAIN KIT

MDR report key: 10678730 · Received October 14, 2020

Report

Report Number
2022180-2020-00358
Event Type
Malfunction
Date Received
October 14, 2020
Date of Event
September 15, 2020
Report Date
October 14, 2020
Manufacturer
DAKO NORTH AMERICA INC.
Product Code
KFD
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ROOT CAUSE: ALTERATION OF ASSAY AND STAINING IN THIS CASE WAS NOT CONFIRMED. THE PROBLEM WAS INVESTIGATED BY A FIELD SERVICE ENGINEER. THIS INVESTIGATION DID NOT IDENTIFY ANY INSTRUMENT MALFUNCTION OR ALTERATION IN INSTRUMENT PERFORMANCE. THE INSTRUMENT REMAINS FULLY OPERATIONAL WITHIN SPECIFICATIONS, WITHOUT ERRORS AND AVAILABLE FOR THE USER. FAILURE MODE DESCRIPTION: AS NO MALFUNCTION WERE FOUND AFTER COMPLETION OF INVESTIGATION; THE FAILURE MODE COULD NOT BE VERIFIED AS AN INSTRUMENT OR PRODUCT SPECIFIC MALFUNCTION. THEREFORE, THIS REPORT IS BEING FILED AS PART OF AGILENT'S COMMITMENT TO DUE DILIGENCE REPORTING.

Description of Event or Problem · 1

CUSTOMER COMPLAINT RECORD REPORTED THE EVENT AS FOLLOWS: INCONSISTENT STAINING. NO DIRECT OR INDIRECT PATIENT HARM OR USER HARM HAVE BEEN REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1146354 ARTISAN GOMORI'S BLUE TRICHROME STAIN KIT ARTISAN GOMORI'S BLUE TRICHROME STAIN KIT KFD DAKO NORTH AMERICA INC. AR167 11161727

Patients

Seq Age Sex Outcome Treatment
1