8100 ALARIS PUMP MODULE
Report
- Report Number
- 2016493-2020-20163
- Event Type
- Malfunction
- Date Received
- October 13, 2020
- Report Date
- February 22, 2018
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
PHYSICAL DAMAGE. BEZEL ASSEMBLY- LOWER HINGE CRACK. CASE REAR- CRACKED. DOOR ASSEMBLY- HINGE DAMAGE. IUI- CORROSION. DOOR LATCH ASSEMBLY- SEAR CRACKED. THERE WAS NO PATIENT INVOLVEMENT. (B)(4). SHIPPING & BILLING ADDRESS CONFIRMED. CUSTOMER CANNOT APPROVE LEVEL 2. PLEASE CONTACT CUSTOMER IF ADDITIONAL CHARGES APPLY. (B)(4). EST - MNR TO MJR. (B)(4). UPDATED FROM MNR TO MJR FOR THE MAJOR REPAIR NEEDED PER (B)(4), SERVICE TECH. REPAIR APPROVED BY (B)(4). NO CHANGE TO THE PO#. (B)(4).
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACKWISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DEVICE WAS PREVIOUSLY RETURNED FOR SERVICE. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. CAPA REFERENCE:(B)(4). THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
(B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1139546 | 8100 ALARIS PUMP MODULE | PUMP,INFUSION | FRN | CAREFUSION SD | 8100 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |