FDA Adverse Event Malfunction Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 10655674 · Received October 9, 2020

Report

Report Number
3013756811-2020-110664
Event Type
Malfunction
Date Received
October 9, 2020
Date of Event
September 19, 2020
Report Date
October 9, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
852162004439
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER CLEARED THE ALARM, OR CHANGED PUMP SUPPLIES TO ADDRESS THE ISSUE AND RESUMED INSULIN DELIVERY. DURING SYSTEM CHECK WITH TANDEM TECHNICAL SUPPORT, THE ROOT CAUSE COULD NOT BE DETERMINED BECAUSE CUSTOMER DECLINED TO REMOVE THE INFUSION SET CANNULA FROM THE INFUSION SITE. CUSTOMER'S BLOOD GLUCOSE WAS 100-124 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1119685 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003 852162004439

Patients

Seq Age Sex Outcome Treatment
1 55 YR INFUSION SET: AUTOSOFT 90