FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 10649043 · Received October 8, 2020

Report

Report Number
3013756811-2020-105476
Event Type
Malfunction
Date Received
October 8, 2020
Date of Event
September 8, 2020
Report Date
October 8, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613229
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE TANDEM USER GUIDE: CHECK YOUR PUMP¿S PERSONAL SETTINGS REGULARLY TO ENSURE THEY ARE CORRECT. INCORRECT SETTINGS CAN RESULT IN OVER DELIVERY OR UNDER DELIVERY OF INSULIN. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD THE INCORRECT PROFILE SETTING ACTIVATED. CUSTOMER'S BG WAS BETWEEN 152-192 MG/DL. CUSTOMER SWITCHED PERSONAL PROFILES AND DECLINED FURTHER TROUBLESHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1112543 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613229

Patients

Seq Age Sex Outcome Treatment
1 78 YR