FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK COMFORT CURVE TEST STRIPS

MDR report key: 1063799 · Received June 19, 2008

Report

Report Number
1823260-2008-04864
Event Type
Malfunction
Date Received
June 19, 2008
Date of Event
June 2, 2008
Report Date
June 19, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
K010362
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Description of Event or Problem · 1

CUSTOMER REPORTS BACK TO BACK TESTING ON THE SAME METER WHILE USING THE ADVANTAGE SYSTEM WITH RESULTS OF 180 - 190 MG/DL AND 101 - 104 MG/DL. AGENT WAS "NOT ABLE TO GET THE EXACT READINGS BECAUSE CUSTOMER DIDN'T WRITE DOWN THE HIGHER OF THE TWO NUMBERS" AND THE TIME AND DATE WERE NOT SET IN THE METER TO BE ABLE TO RETRIEVE THE EXACT NUMBERS. NO QUALITY CONTROLS WERE RUN DURING THE CALL. NO ADVERSE EVENT REPORTED. A REQUEST WAS MADE FOR RETURN OF THE SUSPECT PRODUCT, AND A REPLACEMENT WAS SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK COMFORT CURVE TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS - LFR LFR ROCHE DIAGNOSTICS 550513

Patients

Seq Age Sex Outcome Treatment
1 70 YR METFORMIN 3-4 MONTHS| NPH 25 YRS