FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM

MDR report key: 1063662 · Received June 19, 2008

Report

Report Number
2028159-2008-00226
Event Type
Malfunction
Date Received
June 19, 2008
Date of Event
May 20, 2008
Report Date
May 20, 2008
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K021566
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY SERVICE REP EXAMINED THE SYSTEM AND CONFIRMED THE ERROR MESSAGE REPORTED. THE COMPANY SERVICE REP INDICATED THE PROBLEM WAS A SIMPLE CABLE COMMUNICATING BETWEEN THE HOST MODULE AND THE FLUIDICS MODULE. IT WAS WORKING INTERMITTENTLY. THE CABLE WAS REPLACED. THE SYSTEM WAS TESTED AND THE SYSTEM MET ALL PRODUCT SPECIFICATIONS. A REVIEW OF COMPLAINTS FOR THE LAST 36 MONTHS DID NOT INDICATE ANY ADDITIONAL REPORTS FOR THIS SYSTEM, NOR DID IT INDICATE ADVERSE TRENDS FOR THE REPORTED ISSUE. FURTHERMORE, A REVIEW OF THE SERVICE HISTORY FOR THIS SYSTEM DID NOT INDICATE ANY ADDITIONAL, RELATED UNPLANNED SERVICE REQUESTS, NOR DID IT INDICATE ADVERSE SERVICE TRENDS FOR THE REPORTED ISSUE. THIS REPORTED MAILED IN TO FDA ON 06/19/2008.

Description of Event or Problem · 1

THE CUSTOMER REPORTED AN ERROR MESSAGE DISPLAYED WHILE PREPARING FOR THE FIFTH CASE OF THE DAY. THE CUSTOMER COULD NOT PROCEED WITH PRIMING THE HANDPIECE. THERE HAD BEEN ONE PATIENT PREPPED WHEN THIS EVENT OCCURRED; HOWEVER, THE CASE HAD NOT BEEN STARTED. THE CUSTOMER CANCELLED EIGHT CASES. THERE WAS NO PATIENT INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INFINITI VISION SYSTEM OPHTHALMIC SURGERY SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER INFINITI NA

Patients

Seq Age Sex Outcome Treatment
1 NI