Description of Event or Problem · 1
ACCOUNT REPORTS FAILING OUT LOW ON TWO EXTERNAL PROFICIENCY SURVEY SAMPLES FOR CKMB. SURVEY SAMPLE 1: REPORTED RESULT 35.9 NG/ML. ACCEPTABLE SURVEY RANGE 49.4 TO 66.7 NG/ML. SURVEY SAMPLE REPEATED TWICE; IN LATE 2007 GAVE 27.21 NG/ML, AND IN EARLY 2007 GAVE 33.75 NG/ML. A NEW SURVEY SAMPLE WAS OBTAINED AND ON TWELVE DAYS AFTER THE ORIGINAL DATE RESULTED AT 30.65 NG/ML; REPEATED AN ADDITIONAL THREE TIMES; INITIALLY ON 01/17/08 GAVE 39.95 NG/ML, IN 2008 USING DIFFERENT ANALYZER GAVE 56.22 NG/ML AND ON SIX DAYS LATER, USING INITIAL ANALYZER GAVE 58.30 NG/ML. SURVEY SAMPLE 2: REPORTED SURVEY RESULT 49.39 NG/ML. ACCEPTABLE SURVEY RANGE 62.1 TO 85.2 NG/ML. SURVEY SAMPLE REPEATED TWICE, ON ORIGINAL DATE GAVE 27.60 NG/ML, AND IN EARLY 2008 GAVE 48.38 NG/ML. A NEW SURVEY SAMPLE WAS OBTAINED AND IN LATE 2007 GAVE 38.89 NG/ML; REPEATED AN ADDITIONAL THREE TIMES, INITIALLY IN 2008 GIVING 48.10 NG/ML, ON FOUR AND A HALF MONTHS LATER, USING DIFFERENT ANALYZER GAVE 74.50 NG/ML AND ON THE SAME DAY, USING INITIAL ANALYZER GAVE 69.30 NG/ML. NO PATIENT SAMPLES WERE REPORTED TO HAVE BEEN INVOLVED. THE FIELD SVC REP DETERMINED THE CAUSE TO BE DUE TO A FAULTY MEASURING CELL AND REPLACED THE MEASURING CELL. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.