FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1063622 · Received June 19, 2008

Report

Report Number
1415939-2008-00137
Event Type
Malfunction
Date Received
June 19, 2008
Date of Event
March 21, 2008
Report Date
June 2, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THE RUBELLA CALIBRATION FAILED ON THE AXSYM ANALYZER DUE TO THE RATIO A/B BEING TOO HIGH. THE CUSTOMER DECONTAMINATED LINES 3 AND 4 WITH NEW SOLUTION AND CHECKED THE VOLUME OF THE DISPENSERS. THE ABBOTT CUSTOMER SERVICE TECHNICIAN (CTA) ADVISED THE CUSTOMER TO CLEAN THE MEIA OPTICS LINE BESIDE THE MATRIX CAROUSEL, DECONTAMINATE LINE 1 WITH NEW MUP, PERFORM A MEIA CHECK, AND REPLACE THE MATRIX CELLS. ALL THE MAINTENANCE WAS PERFORMED WITHOUT RESOLUTION. THE CTA ORDERED 6-POINT CALIBRATORS FOR THE CUSTOMER AND SUGGESTED REPLACING THE PROBES. A FOLLOW-UP WITH THE CUSTOMER CONFIRMED THE RECEIPT OF THE CALIBRATORS; HOWEVER, THE CUSTOMER CENTRIFUGED THE OLD CALIBRATORS AND THE CALIBRATION PASSED. NO IMPACT TO PT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGG ANTIBODY TO THE RUBELLA VIRUS LFX ABBOTT LABORATORIES NA 56323M101

Patients

Seq Age Sex Outcome Treatment
1 NI AXSYM ANALYZER| RUBELLA MCAL LIST# 3A23-30