FDA Adverse Event
Malfunction
Summary report: N
AXSYM RUBELLA IGG ANTIBODY
MDR report key: 1063614
·
Received June 19, 2008
Report
- Report Number
- 1415939-2008-00140
- Event Type
- Malfunction
- Date Received
- June 19, 2008
- Date of Event
- March 25, 2008
- Report Date
- June 2, 2008
- Manufacturer
- ABBOTT LABORATORIES
- Product Code
- LFX
- PMA / PMN Number
- K954045
- Removal / Correction Number
- 1415939-06/06/08-004-C
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.
Description of Event or Problem · 1
THE CUSTOMER STATED THE RUBELLA CALIBRATION FAILED ON THE AXSYM ANALYZER WITH ERROR CODE 1111: CAL 1 TOO HIGH. THE ABBOTT CUSTOMER SERVICE TECHNICIAN (CTA) INSTRUCTED THE CUSTOMER PERFORM A MEAI CHECK, DECONTAMINATE THE MUP, REPLACE THE PROBES AND RERUN THE CALIBRATION. THE CTA ALSO SENT THE CUSTOMER REPLACEMENT REAGENT AND CALIBRATOR. AFTER PERFORMING THE MAINTENANCE AND RECEIVING AND USING THE NEW CALIBRATOR AND REAGENT, THE CALIBRATION STILL FAILED. THE CUSTOMER WAS ABLE TO ACHIEVE A PASSING CALIBRATION BY RUNNING THE CALIBRATION SEVERAL TIMES. NO IMPACT TO PT MANAGEMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | AXSYM RUBELLA IGG ANTIBODY | MEIA FOR THE MEASUREMENT OF IGG ANTIBODY TO THE RUBELLA VIRUS | LFX | ABBOTT LABORATORIES | NA | 56659M201 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NI | RUBELLA CAL LIST# 9C29-01| AXSYM ANALYZER |