FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1063613 · Received June 19, 2008

Report

Report Number
1415939-2008-00139
Event Type
Malfunction
Date Received
June 19, 2008
Date of Event
March 31, 2008
Report Date
March 24, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THE RUBELLA CALIBRATION FAILED ON THE AXSYM ANALYZER. THE ABBOTT CUSTOMER SERVICE TECHNICIAN (CTA) SENT THE CUSTOMER REPLACEMENT RUBELLA CALIBRATORS AND REAGENT. ON A FOLLOW-UP WITH THE CUSTOMER IT WAS NOTED THAT DESPITE RECEIPT OF THE NEW CALIBRATOR AND REAGENT, THE CALIBRATION STILL FAILED. THE CTA RECOMMENDED DECONTAMINATING THE 3 LINES, CHECKING THE RINSE VOLUME, CLEANING THE OPTICAL LINE AND THEN RECALIBRATE. THIS RESOLVED THE ISSUE. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGG ANTIBODY TO THE RUBELLA LFX ABBOTT LABORATORIES NA 57577M201

Patients

Seq Age Sex Outcome Treatment
1 NI RUBELLA MCAL| AXSYM ANALYZER