FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1063605 · Received June 19, 2008

Report

Report Number
1415939-2008-00158
Event Type
Malfunction
Date Received
June 19, 2008
Date of Event
May 14, 2008
Report Date
June 2, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-06/06/08-0004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THE RUBELLA CALIBRATION FAILED WITH ERROR CODE 1048: CALIBRATION CHECK FAILURE, CAL A/B RATIO TOO HIGH, ON THE AXSYM ANALYZER. THE ABBOTT CUSTOMER TECHNICAL ADVOCATE (CTA) ASKED THE CUSTOMER TO REPLACE THE MATRIX CELL LOT, DECONTAMINATE THE MUP WITH NEW REAGENT, AND RECALIBRATE. THE CALIBRATION FAILED AGAIN. THE CTA ASKED THE CUSTOMER TO REPLACE THE PROCESS PROBE AND RECALIBRATE WHICH AGAIN RESULTED IN A FAILURE ERROR. THE CTA SENT THE CUSTOMER REPLACEMENT CALIBRATOR AND ASKED THE CUSTOMER TO CENTRIFUGE THE CALIBRATOR PRIOR TO USE. CENTRIFUGING RESULTED IN AN ACCEPTABLE CALIBRATION. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGG ANTIBODY TO THE RUBELLA VIRUS LFX ABBOTT LABORATORIES NA 58295M101

Patients

Seq Age Sex Outcome Treatment
1 NA RUBELLA MCAL LIST# 3B23-30| AXSYM ANALYZER