FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1063504 · Received June 19, 2008

Report

Report Number
1415939-2008-00132
Event Type
Malfunction
Date Received
June 19, 2008
Date of Event
March 14, 2008
Report Date
June 2, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THE RUBELLA CALIBRATION FAILED WITH ERROR CODE 1048: CALIBRATION CHECK FAILURE, CAL A/B RATIO TOO HIGH, ON THE AXSYM ANALYZER. THE ABBOTT CUSTOMER SERVICE TECHNICIAN (CTA) INSTRUCTED THE CUSTOMER TO CHECK THE DISPENSER RINSE VOLUME, AND DECONTAMINATE LINES 1, 3, AND MUP. THE CTA SENT THE CUSTOMER STANDARD CALIBRATOR. UPON RECEIPT OF THE STANDARD CALIBRATOR, THE CUSTOMER RECALIBRATED AND RECEIVED ANOTHER FAILED CALIBRATION WITH AN ERROR. THE CTA HAD THE CUSTOMER PERFORM THE MAINTENANCE AGAIN, REPLACE THE PROCESS PROBE, AND LET THE CALIBRATOR SIT, FOLLOWED BY ANOTHER CALIBRATION. THE CALIBRATION PASSED. THE CUSTOMER REQUESTED REPLACEMENT RUBELLA REAGENT DUE TO THE MULTIPLE TESTS USED TO CALIBRATE. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGG ANTIBODY TO THE RUBELLA VIRUS LFX ABBOTT LABORATORIES NA 56323M101

Patients

Seq Age Sex Outcome Treatment
1 NI RUBELLA MCAL: LOT# 57959M100| AXSYM ANALYZER