FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1063503 · Received June 19, 2008

Report

Report Number
1415939-2008-00131
Event Type
Malfunction
Date Received
June 19, 2008
Date of Event
March 13, 2008
Report Date
June 2, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THE RUBELLA CALIBRATION FAILED THREE TIMES WITH ERROR CODE 1001: RUBELLA G CALIBRATION ON THE AXSYM ANALYZER. THE ABBOTT CUSTOMER SERVICE TECHNICIAN (CTA) ADVISED THE CUSTOMER TO CENTRIFUGE THE CALIBRATORS AND RECALIBRATE. THE CUSTOMER DECONTAMINATED THE SOLUTION REPLACED THE MUP, REPLACED THE MATRIX CELLS AND CALIBRATED THE MEIA. THE CTA SENT THE CUSTOMER 6 POINT CALIBRATORS TO REPLACE THE 2 POINT CALIBRATORS. A FOLLOW-UP WITH THE CUSTOMER CONFIRMED RECEIPT OF THE NEW CALIBRATORS AND THAT THE ISSUE WAS RESOLVED. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGG ANTIBODY TO THE RUBELLA VIRUS LFX ABBOTT LABORATORIES NA 57577M200

Patients

Seq Age Sex Outcome Treatment
1 NI RUBELLA MCAL| AXSYM ANALYZER