8110 ALARIS SYRINGE PUMP
Report
- Report Number
- 2016493-2020-17053
- Event Type
- Malfunction
- Date Received
- October 6, 2020
- Report Date
- February 8, 2018
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- PMA / PMN Number
- K023264
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
KEYPAD NOT WORKING. KEYPAD- UNRESPONSIVE KEY. CASE FRONT- CRACK. CASE REAR- CRACK. IUI- CORROSION. LOGIC BOARD- CORROSION. FLANGE GRIPPER- CRACK. BARREL CLAMP ASSEMBLY- CRACK. HANDLE- CRACK. THERE WAS NO PATIENT INVOLVEMENT. 02/08/2018 06:03:29 (B)(6) . PO FOR (B)(6) APPROVED BY (B)(6) . SHIPPING & BILLING ADDRESSES CONFIRMED. NPI. 02/21/2018 06:40:31 (B)(6). EST - MNR TO MJR 03/08/2018 08:12:10 (B)(6) . CUSTOMER APPROVES LVL 2 CHARGES (B)(6) . NO CHANGE TO THE PO. 03/08/2018 08:25:18 (B)(6). CONTACT: (B)(6) . 03/15/2018 10:39:07 (B)(6) . UPDATED FROM MNR TO MJR FOR THE MAJOR REPAIRS NEEDED PER (B)(6) , SERVICE TECH. REPAIR APPROVED BY (B)(6) PER THE NOTES ABOVE FOR (B)(6) . NO CHANGES TO THE PO# 03/16/2018 07:41:07 (B)(6). (B)(4).
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACKWISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DEVICE WAS PREVIOUSLY RETURNED FOR SERVICE. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. CAPA REFERENCE: (B)(4). THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
(B)(4). UPDATED FROM MNR TO MJR FOR THE MAJOR REPAIRS NEEDED PER (B)(4), SERVICE TECH. REPAIR APPROVED BY (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1102288 | 8110 ALARIS SYRINGE PUMP | PUMP, INFUSION | FRN | CAREFUSION SD | 8110 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |