FDA Adverse Event Malfunction Summary report: N

GALILEO

MDR report key: 1061899 · Received June 20, 2008

Report

Report Number
1034569-2008-00197
Event Type
Malfunction
Date Received
June 20, 2008
Date of Event
May 22, 2008
Report Date
June 18, 2008
Manufacturer
IMMUCOR, INC.
Product Code
KSZ
PMA / PMN Number
BK040013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE ACTUAL BARCODE WAS NOT AVAILABLE TO SEND. IF THIS BARCODE IS NOT AVAILABLE, A PROPER INVESTIGATION IS NOT POSSIBLE. CUSTOMER WAS NOT ABLE TO REPRODUCE THE MISREAD WITH THE BARCODE IN QUESTION. A SERVICE CALL WAS MADE. THE SAMPLE LOADING BAY WAS REPLACED; THE INSTRUMENT OPERATED AS EXPECTED. CUSTOMER HAD NO MORE PROBLEMS WITH BARCODES NOT READING CORRECTLY ON THE GALILEO.

Description of Event or Problem · 1

CUSTOMER REPORTED A SAMPLE BARCODE SCANNED INCORRECTLY ON THE GALILEO WHILE RUNNING ABO ASSAYS. ACTUAL BARCODE IS ES85045963, BUT IT WAS READ ON GALILEO AS ES85041963.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GALILEO AUTOMATED BLOOD BANK ANALYZER KSZ IMMUCOR, INC.

Patients

Seq Age Sex Outcome Treatment
1