FDA Adverse Event Other Summary report: N

DA VINCI S SURGICAL SYSTEM

MDR report key: 1061710 · Received June 13, 2008

Report

Report Number
2955842-2008-01077
Event Type
Other
Date Received
June 13, 2008
Date of Event
May 22, 2008
Report Date
June 13, 2008
Manufacturer
INTUITIVE SURGICAL, INC.
Product Code
NAY
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONDUCTED BY FIELD SERVICE ENGINEERING CONCLUDED THAT THE SYSTEM ERROR CODE #297 EXPERIENCED BY THE CUSTOMER WAS ASSOCIATED WITH A CONFIGURED EMBEDDED SERIALIZER SETUP JOINT (CFG, ESSJ). THE EMBEDDED SERIALIZER FOR SETUP-JOINT IS THE PRINTED CIRCUIT ASSEMBLY (PCA) INSIDE A SYSTEM ARM THAT MONITORS THE POTENTIOMETER FOR EACH OF THE FOUR JOINTS AND THEIR ASSOCIATED BACKUP POTENTIOMETERS. THE SYSTEM WAS REPAIRED BY REPLACING THE AFFECTED CFG ESSJ AND RECONNECTING THE LOW VOLTAGE DIFFERENTIAL SIGNAL (LVDS) CABLE TP THE PCA. THE SYSTEM ALARM (SYSTEM GENERATED FAULT CODE) FUNCTIONED AS DESIGNED AND THERE WAS NO INJURY TO THE PT. SYSTEM ERROR CODE #23 INDICATES A COMMUNICATION FAILURE BETWEEN THE SURGEON CONSOLE AND THE PT SIDE CART AND THIS COMMUNICATION FAILURE CAUSED AN INCOMPLETE PCA SOFTWARE DOWNLOAD WHICH CREATED THE PERSISTENT FAULT CONDITION ERROR CODE OF #297. AS OF 2008, THERE HAVE BEEN NO REPORTED RECURRENCES OF THE ISSUE AT THIS HOSPITAL.

Description of Event or Problem · 1

IT WAS REPORTED WHILE SETTING UP THE DA VINCI S SURGICAL SYSTEM FOR A PROSTATECTOMY PROCEDURE THE CUSTOMER EXPERIENCED SYSTEM ERROR CODE #297. THE CUSTOMER RESTARTED THE SYSTEM, HOWEVER, SYSTEM ERROR CODE #297 RECURRED UPON POWER UP. THE PT WAS UNDER ANESTHESIA AND THE PORT INCISIONS HAD BEEN CREATED WHEN THE SITE DECIDED TO CONVERT TO TRADITIONAL OPEN SURGICAL TECHNIQUES TO FINISH THE PLANNED SURGERY. NO PT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DA VINCI S SURGICAL SYSTEM ENDOSCOPIC INSTRUMENT CONTROL SYSTEM NAY INTUITIVE SURGICAL, INC. IS2000 A5. 1P4

Patients

Seq Age Sex Outcome Treatment
1 Other ACCESSORIES| DA VINCI S SURGICAL SYSTEM| INSTRUMENTS