FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1061585 · Received June 17, 2008

Report

Report Number
1415939-2008-00104
Event Type
Malfunction
Date Received
June 17, 2008
Date of Event
May 7, 2008
Report Date
June 2, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE ABBOTT TECHNICAL SUPPORT SPECIALIST (TSS) REPORTED TWO UNSUCCESSFUL CALIBRATION OF THE AXSYM RUBELLA IGG ASSAY WHEN INTEGRATING THE RUBELLA ASSAY AT THE CUSTOMER FACILITY. THE TSS OBSERVED ERROR CODE 1018 (CALIBRATION CHECK FAILURE, CALIBRATOR A, RESULT TOO HIGH), THEREFORE, ABBOTT SENT THE TSS NEW REAGENTS AND CALIBRATORS. THE TSS REPORTED NO CALIBRATION ISSUES WITH OTHER AXSYM ASSAYS. THE TSS ATTEMPTED RECALIBRATION WITH THE NEW LOT OF REAGENT WITH THE CURRENT AND NEW CALIBRATOR MATERIAL AND OBSERVED THE SAME ERROR CODE. ABBOTT SENT NEW CALIBRATOR AND REAGENT MATERIAL AND A SUCCESSFUL CALIBRATION WAS ACHIEVED AND THE ISSUE WAS RESOLVED. THE SUSPECT REAGENTS AND CALIBRATORS WERE RETURNED FOR INVESTIGATION PURPOSES. THERE WAS NO IMPACT TO PT MANAGEMENT REPORTED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGG ANTIBODY TO THE RUBELLA VIRUS LFX ABBOTT LABORATORIES NA 58296M100

Patients

Seq Age Sex Outcome Treatment
1 NI AXSYM RUBELLA CALIBRATORS: LIST# 09C29-01| AXSYM ANALYZER: LIST# 07A83-95| LIST# 03B23-20| LOT# 61236M200 AND 62167M200| AXSYM RUBELLA CALIBRATORS: LIST# 09C29-01| LOT# 58184M100| AXSYM RUBELLA REAGENT: