FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1061570 · Received June 17, 2008

Report

Report Number
1415939-2008-00088
Event Type
Malfunction
Date Received
June 17, 2008
Date of Event
April 19, 2008
Report Date
June 2, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED ABBOTT REPORTING THE INABILITY TO CALIBRATE THE AXSYM RUBELLA IGG ASSAY FOLLOWING WEEKLY AND MONTHLY MAINTENANCE. THE CUSTOMER STATED RUBELLA CALIBRATION WAS UNSUCCESSFUL AFTER FIVE ATTEMPTS, HOWEVER, THERE WAS NO ISSUE WITH CALIBRATION OF OTHER AXSYM ASSAYS. THE CUSTOMER WAS SENT NEW MASTER CALIBRATORS AND REAGENTS. THE CUSTOMER REPORTED CALIBRATION WAS UNSUCCESSFUL WITH REPLACEMENT REAGENTS AND CALIBRATORS AND WAS ASKED TO RETURN THE REPLACEMENT MATERIAL FOR INVESTIGATION. THE CUSTOMER REQUESTED RUBELLA STANDARD CALIBRATORS AND A DIFFERENT LOT OF REAGENT. UPON RECEIPT OF THE NEW MATERIAL, THE CUSTOMER ATTEMPTED RECALIBRATION AND OBTAINED ERROR CODE 1018 (CALIBRATION CHECK FAILURE, CAL A RESULT TOO HIGH). THE CUSTOMER REPORTED A SUCCESSFUL CALIBRATION WAS OBTAINED WITH A DIFFERENT COMBINATION OF REAGENT AND CALIBRATORS AND THE ISSUE WAS RESOLVED. THERE WAS NO IMPACT TO PT MANAGEMENT REPORTED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGM ANTIBODIES TO RUBELLA VIRUS LFX ABBOTT LABORATORIES NA 57577M200

Patients

Seq Age Sex Outcome Treatment
1 NI AXSYM RUBELLA MASTER CALIBRATORS| AXSYM PLUS ANALYZER| LOT# 60003M100