FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1061569 · Received June 17, 2008

Report

Report Number
1415939-2008-00089
Event Type
Malfunction
Date Received
June 17, 2008
Date of Event
April 28, 2008
Report Date
June 2, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED ABBOTT REPORTING THE INABILITY TO CALIBRATE THE AXSYM RUBELLA IGG ASSAY AND OBSERVED ERROR MESSAGE 1018 (CALIBRATION CHECK FAILURE, CALIBRATOR A RESULTS TOO HIGH). A REVIEW OF THE INSTRUMENT MESSAGE HISTORY DETERMINED A RECENT SAMPLE PROBE CRASH. THE ABBOTT CUSTOMER TECHNICAL ADVOCATE REQUESTED THE CUSTOMER REPLACE THE PROBE AND RECALIBRATE THE RUBELLA ASSAY. THE CUSTOMER REPORTED THE RECALIBRATION WAS UNSUCCESSFUL AND SENT BACK THE RUBELLA CALIBRATORS FOR INVESTIGATION PURPOSES. ADDITIONALLY, THE CUSTOMER STATED THERE WAS NO IMPACT TO PT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGM ANTIBODIES TO RUBELLA VIRUS LFX ABBOTT LABORATORIES NA 58295M100

Patients

Seq Age Sex Outcome Treatment
1 NI AXSYM RUBELLA CALIBRATORS: LOT# 55912M100| AXSYM ANALYZER