FDA Adverse Event Malfunction Summary report: N

AXSYM RUBELLA IGG ANTIBODY

MDR report key: 1061566 · Received June 17, 2008

Report

Report Number
1415939-2008-00091
Event Type
Malfunction
Date Received
June 17, 2008
Date of Event
May 2, 2008
Report Date
June 2, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
LFX
PMA / PMN Number
K954045
Removal / Correction Number
1415939-6/06/08-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED ABBOTT TO REPORT THE INABILITY TO CALIBRATE THE AXSYM RUBELLA IGG ASSAY AND OBTAINED ERROR CODE 1018 (CALIBRATION CHECK FAILURE, CALIBRATOR A, RESULTS TOO LOW), HOWEVER, REPORTED ALL OTHER ASSAYS WERE OKAY. THE CUSTOMER WAS SENT NEW REAGENTS AND CALIBRATORS AND UPON RECALIBRATION, OBTAINED THE SAME ERROR MESSAGE. THE CUSTOMER ALSO PERFORMED TROUBLESHOOTING PROCEDURES, INCLUDING ASSAYING CALIBRATOR A AS AN "UNKNOWN". THE CUSTOMER SUCCESSFULLY RECALIBRATED THE RUBELLA ASSAY WITH A DIFFERENT COMBINATION OF REAGENT AND CALIBRATORS, AND THE ISSUE WAS RESOLVED. THE CUSTOMER DID NO HAVE ANY REMAINING CALIBRATOR MATERIAL TO RETURN FOR INVESTIGATION PURPOSES. THERE WAS NO IMPACT TO PT MANAGEMENT REPORTED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AXSYM RUBELLA IGG ANTIBODY MEIA FOR THE MEASUREMENT OF IGM ANTIBODIES TO RUBELLA VIRUS LFX ABBOTT LABORATORIES NA 58294M101

Patients

Seq Age Sex Outcome Treatment
1 NI LOT# 55912M100| AXSYM ANALZYER: LIST# 07A83-03| AXSYM RUBELLA CALIBRATORS: LIST# 09C29-01