FDA Adverse Event Malfunction Summary report: N

FREESTYLE FREEDOM

MDR report key: 1061072 · Received June 13, 2008

Report

Report Number
2954323-2008-02112
Event Type
Malfunction
Date Received
June 13, 2008
Date of Event
May 16, 2008
Report Date
June 13, 2008
Manufacturer
ABBOTT DIABETES CARE INC.
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

RETAIN SAMPLE TESTING ON THE COMPLAINANT STRIP LOT HAS CONFIRMED A MANUFACTURING ISSUE RESULTING IN ERROR 3 MESSAGES WHEN THESE STRIPS ARE USED WITH FREESTYLE FREEDOM METERS. TESTING CONCLUDED THAT NOT ALL STRIPS IN AFFECTED VIALS ARE IMPACTED. THIS ISSUE IS ASSOCIATED WITH FIELD CORRECTION 2954323 REPORTED TO THE OFFICE ON 25 APR 2008.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING AN ERROR 3 MESSAGE WHEN A TEST STRIP WAS INSERTED IN THEIR FREESTYLE FREEDOM METER. THE CUSTOMER REPORTED USING THE AFFECTED TEST STRIPS AT THE TIME THE ERROR 3 MESSAGE WAS RECEIVED; HOWEVER, THE AFFECTED TEST STRIPS WERE DISCARDED PRIOR TO THE CALL.THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FREEDOM BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC. NI NI

Patients

Seq Age Sex Outcome Treatment
1 NI