FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1061017 · Received June 12, 2008

Report

Report Number
1826988-2008-00609
Event Type
Malfunction
Date Received
June 12, 2008
Date of Event
May 13, 2008
Report Date
May 13, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER WAS VISUALLY IMPAIRED AND UNABLE TO PROVIDE REAGENT INFORMATION, SO METER INFORMATION WAS PROVIDED INSTEAD.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT SHE RECEIVED A NEW CARTON OF TEST STRIPS AND FOUND THE CAP OPEN ON THE BOTTLE WHEN SHE OPENED THE CARTON. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS ARE TO BE RETURNED FOR EVALUATION, AS EXPOSURE TO MOISTURE CAN CAUSE HIGH TEST RESULTS. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK