FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1060957 · Received June 13, 2008

Report

Report Number
1826988-2008-00622
Event Type
Malfunction
Date Received
June 13, 2008
Date of Event
May 16, 2008
Report Date
May 16, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE STATED THAT THE CUSTOMER'S BLOOD GLUCOSE WAS TESTED USING HER CONTOUR METER AND THE READING WAS 371 MG/DL. HIS GLUCOSE WAS RETESTED USING ANOTHER METER AND THE READING WAS 127 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE ADVOCATE DID NOT HAVE TEST STRIPS OR CONTROL SOLUTION AT THE TIME OF THE CALL, SO FURTHER TROUBLESHOOTING WAS NOT POSSIBLE. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK