ORTHO PROVUE
Report
- Report Number
- 1056600-2008-00206
- Event Type
- Malfunction
- Date Received
- June 12, 2008
- Date of Event
- May 23, 2008
- Report Date
- June 12, 2008
- Manufacturer
- MICRO TYPING SYSTEMS, INC.
- Product Code
- KSZ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- UNKNOWN
Narratives
NO DEFINITIVE ROOT CAUSE WAS DETERMINED. OCD SECOND LEVEL SUPPORT INDICATED THAT THE FIRST SAMPLE WAS ANTI-M (COLD AGGLUTININ) WHICH WILL NOT REACT CONSISTENTLY ON TH ANALYZER SINCE PIPETTING IS PERFORMED AT 37 OC. OCD SECOND LEVEL SUPPORT REVIEWED THE LOG FILES AND INDICATED THAT THE REACTIONS IN THE MICROTUBE LOOKED NEGATIVE AS INTERPRETED BY THE PROVUE. THE FIELD ENGINEER INDICATED THAT REPAIRS WERE NOT REQUIRED SINCE THE ANALYZER WAS PERFORMING AS EXPECTED. THIS CUSTOMER HAS NOT LOGGED ANY COMPLAINTS AGAINST THIS ANALYZER SINCE THIS INCIDENT.
THE CUSTOMER REPORTED TWO INSTANCES IN WHICH THE ORTHO PROVUE ANALYZER RESULTED WEAKLY POSITIVE ANTIBODY SCREEN SAMPLES AS NEGATIVE. ONE OF THE SAMPLES CONTAINED ANTI-M. BOTH SAMPLES REACTED WEAKLY POSITIVE IN MANUAL GEL TEST. NO ERRONEOUS RESULTS WERE REPORTED. FALSE NEGATIVE TEST RESULTS CAN LEAD TO TRANSFUSION OF INCOMPATIBLE BLOOD.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ORTHO PROVUE | AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM | KSZ | MICRO TYPING SYSTEMS, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |