FDA Adverse Event Malfunction Summary report: N

VITROS 5, 1 FS CHEMISTRY ANALYZER

MDR report key: 1060718 · Received June 10, 2008

Report

Report Number
1319681-2008-00172
Event Type
Malfunction
Date Received
June 10, 2008
Date of Event
May 10, 2008
Report Date
May 12, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS, INC.
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION HAS CONCLUDED THAT OPERATOR ERROR IS THE MOST LIKELY CAUSE OF THE FALSELY ELEVATED PHBR RESULTS. THERE IS NO EVIDENCE TO SUGGEST THAT THE INSTRUMENT OR THE REAGENT WAS NOT OPERATING AS INTENDED. THE PHBR RESULT OBTAINED BY THE VITROS 5,1 ANALYZER WAS ACCURATE HOWEVER THE VITROS 5, 1 RESULTS CONFIGURATION WAS SET BY THE OPERATOR TO ALLOW ONLY ONE DIGIT (OTHER THAN ZERO) TO BE PROVIDED. THE PHBR RESULTS CONFIGURATION CAUSED THE FALSELY ELEVATED PHBR RESULTS TO BE OBTAINED FOR AN OTHERWISE ACCURATELY PRODUCED PHBR RESULT. ONCE THE PHBR RESULTS CONFIGURATION WAS APPROPRIATELY RESET, THE EXPECTED PHBR RESULTS WERE OBTAINED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED A FALSELY ELEVATED PHBR RESULT ON A SINGLE NYS PROFICIENCY SAMPLE ON THE VITROS 5,1 ANALYZER. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5, 1 FS CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1