FDA Adverse Event Malfunction Summary report: N

ALARIS SYSTEM PC UNIT

MDR report key: 10606782 · Received September 30, 2020

Report

Report Number
2016493-2020-15245
Event Type
Malfunction
Date Received
September 30, 2020
Report Date
September 2, 2020
Manufacturer
CAREFUSION SD
Product Code
FRN
PMA / PMN Number
K091308
Removal / Correction Number
Z-2909-2020
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED ISSUE OF PCU FRONT CASE IS BEING REPLACED FOR UNSPECIFIED KEYPAD ISSUES IS CONFIRMED BASED ON THE FIELD ACTION. EXTERNAL AND INTERNAL INSPECTION WAS PERFORMED ON THE FRONT CASE KEYPAD (QTY 9 GM P/N TC10008335), (QTY 1 GM P/N TC10003750) AND (QTY 12 GM P/N TC10008582) DURING EXTERNAL INSPECTION, THE RETURNED KEYPAD WAS OBSERVED WITH SIGNS OF A CREASE ON THE FLEX CABLE. DURING INTERNAL INSPECTION, THE RETURNED KEYPAD WAS OBSERVED WITH A CREASE WHERE THE FLEX CABLE MEETS THE CIRCUIT LAYER. TEST RESULTS: THE FRONT CASE KEYPAD (QTY 9 GM P/N TC10008335), (QTY 1 GM P/N TC10003750) AND (QTY 12 GM P/N TC10008582) WERE CONNECTED TO A CAD PCU TEST FIXTURE #10013973 FOR FUNCTIONAL TESTING. THE RETURNED KEYPADS FAILED THE MAINTENANCE KEYPAD TEST DUE TO VARIOUS UNRESPONSIVE SOFT KEYS. THE KEYPAD¿S AC INDICATOR LIGHT DID NOT ILLUMINATE AS EXPECTED AFTER PLUGGING IN THE POWER CORD AND THE SYSTEM ON KEY DID NOT FUNCTION AS INTENDED BUT WAS OBSERVED WITH THE ISSUES MENTIONED ABOVE. ELECTRICAL FAILURE ¿ DESIGN. DEVICE HISTORY REVIEW: DEVICE HISTORY RECORD (DHR) REVIEWS ARE NOT REQUIRED FOR FIELD ACTION COMPLAINTS BECAUSE THE ROOT CAUSE OF THE ISSUE IS KNOWN, THE INVESTIGATION IS DOCUMENTED WITHIN A CAPA, AND A FIELD ACTION HAS BEEN INITIATED. H3 : ONLY KEYPADS WERE RETURNED FOR INVESTIGATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT 25 PCU FRONT CASE IS BEING REPLACED FOR UNSPECIFIED KEYPAD ISSUES. ALTHOUGH REQUESTED THERE WAS NO ADDITIONAL INFORMATION PROVIDED.

Additional Manufacturer Narrative · 1

NO DEVICE WILL BE RETURNED PER CUSTOMER. THE CUSTOMER COMPLAINT COULD NOT BE CONFIRMED BECAUSE THE DEVICE WAS NOT RETURNED FOR FAILURE INVESTIGATION. THE ROOT CAUSE OF THIS FAILURE WAS NOT IDENTIFIED.

Description of Event or Problem · 1

IT WAS REPORTED THAT 25 PCU FRONT CASE IS BEING REPLACED FOR UNSPECIFIED KEYPAD ISSUES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1070431 ALARIS SYSTEM PC UNIT PUMP, INFUSION FRN CAREFUSION SD 8015

Patients

Seq Age Sex Outcome Treatment
1