Description of Event or Problem · 1
THIS RESIDENT WAS BEING TRANSFERRED WITH A HOYER LIFT - INVACARE HEAVY DUTY- WHEN THE SLING LOOP POPPED OFF THE HOOK. AFTER INVESTIGATION OF THIS OCCURRENCE, IT WAS DISCOVERED -AFTER A PHONE CALL TO INVACARE- THAT THE PARTICULAR HANGER ARM HAD BEEN RECALLED BACK IN MAY OF 2006. WE ORDERED THIS HOYER LIFT ON 4/26/2006, IT WAS DELIVERED TO OUR FACILITY IN 2006. WE WERE NEVER NOTIFIED OF A PROBLEM WITH THIS PRODUCT, AND THIS RESIDENT SUSTAINED A CLAVICLE FRACTURE BECAUSE OF THE PRODUCT. WHEN OUR FACILITY ADMINISTRATOR CALLED INVACARE, THEY ASKED HIM DIRECTLY IF WE HAD BEEN "NOTIFIED" OF THE SWITCH TO A DIFFERENT HANGER BAR. WHEN HE REPLIED "NO", THEY WERE QUICK TO APOLOGIZE TO HIM, AND RECOMMENDED HE "BUY A NEW BAR IMMEDIATELY" --- THEY ALSO POINTED OUT THAT WE PURCHASED THE PRODUCT RIGHT AT THE TIME OF THE CHANGE OVER, AND IT MUST HAVE BEEN AN OVERSIGHT. AS DIRECTOR OF NURSING FOR A LONG TERM CARE FACILITY, I AM VERY UPSET BY THIS PRODUCT FAILURE SINCE ONE OF OUR RESIDENTS WAS INJURED DUE TO FAILURE. DATES OF USE: 2006-2008. DIAGNOSIS OR REASON FOR USE: "TOTAL DEPENCE FOR ALL TRANSFERS". EVENT ABATED AFTER USE STOPPED: YES.