FDA Adverse Event Malfunction Summary report: N

ARTIS ZEE FLOOR

MDR report key: 10605464 · Received September 30, 2020

Report

Report Number
3004977335-2020-46536
Event Type
Malfunction
Date Received
September 30, 2020
Date of Event
September 14, 2020
Report Date
September 30, 2020
Manufacturer
SIEMENS HEALTHCARE GMBH- AT
Product Code
OWB
UDI-DI
04056869010045
PMA / PMN Number
K181407
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

SIEMENS HAS COMPLETED AN INVESTIGATION OF THE REPORTED EVENT. THE ROOT CAUSE WAS DETERMINED TO BE A COMPONENT ERROR. THE INVESTIGATION WAS PERFORMED CONSIDERING COMPLAINT DESCRIPTION, CS REPORTS, SYSTEM HISTORY AND SYSTEM LOG FILES. THE LOG FILE ANALYSIS SHOWED THAT NO X-RAY WAS AVAILABLE AND A REBOOT OF THE SYSTEM WAS INITIATED BY THE CUSTOMER. THE CUSTOMER SERVICE ENGINEER REPLACED THE PRINTED WIRING BOARD (PWB) D115. THE DEFECTIVE CAPACITORS ON THE D115 REPORTED BY THE ENGINEER COULD BE CONFIRMED ON THE RETURNED PWB. THE DEFECT IS CAUSED BY A DECREASING CAPACITANCE OF THE CAPACITOR. BASED ON THE SYSTEM SYMPTOM'S AND ISSUE PATTERN, THE CUSTOMER SERVICE ENGINEER REPLACED THE PRINTED WIRING BOARD (PWB) D115. AFTER HARDWARE REPLACEMENT, THE SYSTEM WORKS AS SPECIFIED AND THERE WERE NO FURTHER ISSUES. THE OCCURRENCE RATE OF THE IDENTIFIED CAUSE HAS BEEN CHECKED AND NO ERROR ACCUMULATION HAS BEEN IDENTIFIED. THE OCCURRENCE RATE IS BELOW THE DEFINED THRESHOLD AND NO CORRECTIVE ACTION IS NECESSARY. AFTER DETAILED INVESTIGATION, THE INCIDENT IS NOT CLASSIFIED AS A REPORTABLE EVENT AS NEITHER SERIOUS INJURY, DEATH NOR AN UNEXPECTED PROLONGED HOSPITALIZATION OF THE PATIENT OR ANY OTHER PERSON OCCURRED OR COULD BE EXPECTED.

Additional Manufacturer Narrative · 1

SIEMENS IS CONDUCTING A THOROUGH INVESTIGATION OF THE REPORTED EVENTS. AS THIS EVENT IS UNDER INVESTIGATION, A ROOT CAUSE HAS NOT YET BEEN DETERMINED. A SUPPLEMENT REPORT WILL BE FILED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED TO SIEMENS THAT A MALFUNCTION OCCURRED WHILE OPERATING THE ARTIS ZEE FLOOR SYSTEM. DURING AN INTERVENTIONAL PROCEDURE, THE USER REPORTED THAT NO X-RAY WAS POSSIBLE. THE PROCEDURE WAS CONTINUED AND COMPLETED ON AN ALTERNATE SYSTEM. WE ARE UNAWARE OF ANY IMPACT TO THE STATE OF HEALTH OF THE PATIENT INVOLVED. SIEMENS HAS REQUESTED ADDITIONAL INFORMATION IN ORDER TO CONDUCT AN INVESTIGATION OF THE REPORTED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1073835 ARTIS ZEE FLOOR INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB SIEMENS HEALTHCARE GMBH- AT 10094135 04056869010045

Patients

Seq Age Sex Outcome Treatment
1