ONE TOUCH ULTRAMINI METER
Report
- Report Number
- 2939301-2008-01047
- Event Type
- Injury
- Date Received
- June 10, 2008
- Date of Event
- May 19, 2008
- Report Date
- May 24, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- PMA / PMN Number
- NA
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OR, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER AND STRIPS FOR EVALUATION, BUT HAS NOT YET RECEIVED THEM. IF EITHER THE METER OR STRIPS ARE RETURNED, LIFESCAN WILL EVALUATE IT/THEM AND, IF EITHER THE METER OR STRIPS DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.
IN 2008, THE LAY USER/PATIENT CONTACTED LIFESCAN ALLEGING THAT THE ONETOUCH ULTRAMINI METER HAD AN APPLY SAMPLE ISSUE. THE MEDICAL AFFAIRS SPECIALIST (MAS) WAS UNABLE TO CORRESPOND WITH THE PATIENT BY TELEPHONE ON JUNE 9, 2008 AND CLASSIFIED THE COMPLAINT BASED ON THE FOLLOWING INFORMATION RECEIVED FROM THE CUSTOMER. THE PATIENT TESTS HER BLOOD GLUCOSE 4 TIMES A DAY BEFORE MEALS AND AT BEDTIME. SHE MANAGES HER DIABETES VIA LANTUS 15 - 18 UNITS ON A FIXED AMOUNT AT NIGHT AND HUMALOG 5 - 10 UNITS ON A SLIDING SCALE BASED ON THE METER READING. THE PATIENT STATED THAT THE ALLEGED METER ISSUE BEGAN ON FIVE DAYS PRIOR TO ORIGINAL DATE, 2008 BETWEEN 4:15PM AND 5PM. THE PATIENT REPORTEDLY EXPERIENCED SYMPTOMS OF "LOW BLOOD GLUCOSE, SWEATING AND CONFUSION" WHICH DEVELOPED AFTER THE ALLEGED METER ISSUE BEGAN. THE PATIENT REPORTEDLY TOOK ORANGE JUICE TO RELIEVE THE SYMPTOMS. ON THE NEXT DAY IN THE MORNING, SHE RECEIVED ASSISTANCE FROM HER DOCTOR AND WAS TESTED LOW (UNKNOWN METER READING) ON THE DOCTOR'S METER. THE PATIENT REPORTEDLY DID NOT RECEIVE/ REQUIRE ANY TREATMENT FOR THE DIABETES. AS PER THE REQUEST MADE TO THE DOCTOR, THE PATIENT WAS REFERRED TO AN ENDOCRINOLOGIST. THE FUTURE APPOINTMENT WITH THE SPECIALIST IS ON APPROX TWO MONTHS LATER. DURING THE TROUBLESHOOTING THE CCA FOUND OUT THAT THE PATIENT WAS USING THE CORRECT TECHNIQUE FOR THE SAMPLE APPLICATION, THE TEST STRIP DREW THE SAMPLE INTO THE TEST AREA AND WHEN RETESTED WITH A NEW VIAL OF TEST STRIPS THE ISSUE WAS NOT RESOLVED. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE PATIENT CLAIMED THAT THE DEVELOPED SYMPTOMS SUGGESTIVE OF HYPOGLYCEMIA AFTER THE ALLEGED METER ISSUE BEGAN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRAMINI METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | 2784754 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 62 YR | Life Threatening |