FDA Adverse Event Other Summary report: N

UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 1059853 · Received June 10, 2008

Report

Report Number
2122870-2008-00184
Event Type
Other
Date Received
June 10, 2008
Date of Event
May 16, 2008
Report Date
June 10, 2008
Manufacturer
BECMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER COLLECTS SAMPLES IN BD PST TUBES AND CENTRIFUGES SAMPLES IN THE POWER PROCESSOR VIA AN AUTOMATION LINE. QC WAS CURRENTLY PERFORMING WITHIN SPECIFICATIONS AT THE TIME CUSTOMER TECHNICAL SERVICE (CTS) WAS CONTACTED. QC RECOVERED WITHIN RANGE PRIOR TO AND AFTER THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS ON-SITE IN 2008: THE FSE FOUND SALT BUILD-UP ON SAMPLE PUMP VALVE. THE FSE REPLACED SAMPLE PUMP. THE FSE PERFORMED DIAGNOSTIC TESTING WHICH PASSED. PERFORMED PRECISION TESTING USING THE LOW LEVEL QC WHICH MET SPECIFICATIONS. THE CUSTOMER RE-SPINS THE SAMPLES PRIOR TO REPEAT ANALYSIS AND THE CUSTOMER WAS WORKING WITH THE SITES BIOMEDICAL ENGINEER TO ADDRESS THEIR CENTRIFUGE PROCESS. A CLEAR ROOT CAUSE OF THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY ELEVATED ACCUTNI RESULTS GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR SEVERAL PATIENTS. CUSTOMER TESTED SEVERAL PATIENT SAMPLES FOR ACCUTNI AND OBTAINED ERRONEOUSLY ELEVATED RESULTS WHICH REPEATED AND RECOVERED IN THE NORMAL RANGE. CUSTOMER HAS NOT SUPPLIED EXACT PATIENT RESULTS TO DATE. ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE THE LABORATORY. THE CUSTOMER DID NOT REPORT PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA