8120 ALARIS PCA
Report
- Report Number
- 2016493-2020-10489
- Event Type
- Malfunction
- Date Received
- September 24, 2020
- Report Date
- January 22, 2018
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- PMA / PMN Number
- K032233
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACK WISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. A REVIEW OF THE SOURCE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE PRESENT DATE. THE DEVICE WAS PREVIOUSLY RETURNED FOR ISSUES UNRELATED TO THE REPORTED COMPLAINT OR SERVICE HISTORY. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(6) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE AND PRODUCT WAS RETURNED FOR THE SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(6) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. CAPA REFERENCE:CA-2018-0171. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
FAULTY CONTROL/NEEDS CALIBRATION. CARRIAGE ASSY- DAMAGED/CRACKED, PCA HANDSET- HANDSET DAMAGE, BARREL CLAMP ASSY- DAMAGED/CRACKED, HANDLE- DAMAGED/CRACKED, CASE REAR- DAMAGED/CRACKED, CASE FRONT- DAMAGED/CRACKED, PCA DOOR- FRONT DOOR DAMAGED/CRACKED, PCA HANDSET- CORD DAMAGED, FLANGE GRIPPER- DAMAGED/CRACKED, CARRIAGE ASSY- TUBE DRIVE BENT, LABEL- DAMAGED, IUI- DAMAGE AND DOOR ASSY- DAMAGE- OTHER THERE WAS NO PATIENT INVOLVEMENT. 01/22/2018 12:40:25 (B)(6). PO FOR (B)(6) APPROVED BY (B)(6) . SHIPPING & BILLING ADDRESSES CONFIRMED. *CC INFO: (B)(6). 01/31/2018 11:32:01 (B)(6). WAITING FOR CREDIT CARD NFO. 02/19/2018 05:12:12 (B)(6). (B)(4).
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACK WISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. A REVIEW OF THE SOURCE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE PRESENT DATE. THE DEVICE WAS PREVIOUSLY RETURNED FOR ISSUES UNRELATED TO THE REPORTED COMPLAINT OR SERVICE HISTORY. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE AND PRODUCT WAS RETURNED FOR THE SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. CAPA REFERENCE:(B)(4). THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
(B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1047375 | 8120 ALARIS PCA | PUMP, INFUSION | FRN | CAREFUSION SD | 8120 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |