FDA Adverse Event Malfunction Summary report: N

BEDS BY GEORGE

MDR report key: 10577375 · Received September 23, 2020

Report

Report Number
3008830652-2020-00002
Event Type
Malfunction
Date Received
September 23, 2020
Date of Event
September 17, 2020
Report Date
September 23, 2020
Manufacturer
BEDS BY GEORGE, INC.
Product Code
OYS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

PROBLEM TYPICALLY SEEN WHEN PATIENT OVERLOADS THE SEEM AND EXHIBITS AGGRESSIVE BEHAVIORS (E.G., KICKING) NOT INTENDED BY THE DESIGN PARAMETERS OF THE STANDARD MESH CANOPY (HEAVY DUTY MESH IS RECOMMENDED). HOWEVER, DEALER INSISTS THIS PATIENT DOES NOT EXHIBIT THESE BEHAVIORS AND IS NOT AGGRESSIVE.

Description of Event or Problem · 1

(B)(6) WAS CONTACTED BY DEALER ABOUT A TEAR IN THE FABRIC OF A CANOPY ON A HAVEN BED. IN SPECIFIC, THE MESH (STANDARD STRENGTH) PULLED AWAY FROM THE FABRIC IN THE DOOR PANEL. THROUGH AN INVESTIGATION BETWEEN THE DEALER AND THE FAMILY, IT WAS DETERMINED THAT THE PATIENT USING THE BED DID NOT EXHIBIT ANY AGGRESSIVE BEHAVIORS AND WAS USING THE BED WITHIN THE ACCEPTABLE USE AND DESIGN PARAMETERS OF THE STANDARD MESH CANOPY. AT THE CONCLUSION OF THE INVESTIGATION, THERE WAS NO DEFINITIVE REASON FOUND AS TO THE TEAR IN THE MESH AND IT WAS DETERMINED TO BE A MANUFACTURING ANOMALY AND A NEW CANOPY WAS PROVIDED UNDER WARRANTY PROVISION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1042528 BEDS BY GEORGE HAVEN 3000 OYS BEDS BY GEORGE, INC. 3000 BRIDENBACKER 070219

Patients

Seq Age Sex Outcome Treatment
1