FDA Adverse Event Malfunction Summary report: N

HIGH DEFINITION LCD MONITOR

MDR report key: 10566654 · Received September 22, 2020

Report

Report Number
8010047-2020-06723
Event Type
Malfunction
Date Received
September 22, 2020
Date of Event
August 27, 2020
Report Date
November 12, 2020
Manufacturer
OLYMPUS MEDICAL SYSTEMS CORP.
Product Code
FET
PMA / PMN Number
K102379
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS NOT RETURNED AS THE ISSUE OF NO IMAGE WAS RESOLVED BY TROUBLESHOOTING; THE CABLE TO BE PLACED IN THE INPUTS OF THE WIRE CABLE WAS CONNECTED TO THE OUTPUT TERMINALS OF THE MONITOR. THERE WAS NO DEVICE MALFUNCTION. MANUFACTURE DATE IS AVAILABLE. THIS SUPPLEMENTAL REPORT IS BEING SUBMITTED TO PROVIDE THIS INFORMATION.

Additional Manufacturer Narrative · 1

THE DEVICE WAS NOT RETURNED TO OLYMPUS FOR EVALUATION. THE USER¿S COMPLAINT WAS NOT CONFIRMED. THE TECHNICAL ASSISTANCE CENTER (TAC) TECHNICIAN ATTEMPTED TO PROVIDED TROUBLESHOOTING WITH THE USER OVER THE PHONE. THE TECHNICIAN WAS INFORMED THAT THE INPUT SDI CABLE CONNECTED TO THE WIRELESS TRANSMITTER WAS NOT CONNECT TO A LIVE OUTPUT PORT ON THE MONITOR. SOMEHOW THE INPUT WIRE TO THE WIRELESS TRANSMITTER WAS CONNECTED TO THE OUTPUT PORT OF THE OEV-262H THAT DID NOT HAVE AN INPUT SDI CABLE CONNECTED TO IT. WHEN THE WIRE WAS CONNECTED TO AN OUTPUT PORT THAT HAD AN SDI INPUT, THE SIGNAL TO THE WIRELESS TRANSMITTER WAS ABLE SEND A VIDEO IMAGE TO THE OEV-262H ON THE ROLL STAND. THE MONITOR IS NOW OPERATING AS INTENDED. NO FURTHER INFORMATION WAS REPORTED.

Description of Event or Problem · 1

THE USER FACILITY REPORTED THAT THERE IS NO IMAGE ON THE WIRELESS MONITOR. THIS EVENT OCCURRED DURING PREPARATION FOR USE FOR A DIAGNOSTIC PROCEDURE. THE PROCEDURE WAS COMPLETED WITH NO PATIENT HARM OR INJURY. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1030410 HIGH DEFINITION LCD MONITOR HIGH DEFINITION LCD MONITOR FET OLYMPUS MEDICAL SYSTEMS CORP. OEV262H

Patients

Seq Age Sex Outcome Treatment
1