FDA Adverse Event Malfunction Summary report: N

SYRINGE 0.5ML 31GA 8MM TW 10BAG 500 TWN

MDR report key: 10565041 · Received September 22, 2020

Report

Report Number
1920898-2020-01275
Event Type
Malfunction
Date Received
September 22, 2020
Date of Event
September 13, 2020
Report Date
September 14, 2020
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

DATE OF EVENT: UNKNOWN. THE DATE RECEIVED BY MANUFACTURER HAS BEEN USED FOR THIS FIELD. (B)(4). INVESTIGATION SUMMARY: LEVEL B INVESTIGATION. COMPLAINT EVALUATION / COMPLAINT HISTORY CHECK FOR THE EVENT(S) THAT OCCURRED. SEVERITY: S_1__; OCCURRENCE: A COMPLAINT HISTORY CHECK WAS PERFORMED, AND THIS IS THE 1ST RELATED COMPLAINT FOR BARREL DAMAGED/CRACKED ON LOT # 9151501. A REVIEW OF RISK MANAGEMENT 150RMN-0001-16 REVISION 14 INDICATES THAT THE POTENTIAL RISK OF THIS SPECIFIC REPORTED INCIDENT (SYRINGE, BARREL DAMAGED/CRACKED) WAS CAPTURED AND ADDRESSED. INVESTIGATION SUMMARY: CUSTOMER RETURNED A PHOTO OF A 1/2CC SYRINGE. CUSTOMER STATES THAT THE BARREL IS CRACKED. THE PHOTO WAS EXAMINED AND EXHIBITED A CRACK IN THE BARREL RANGING FROM ABOUT THE 5-20 UNIT MARKINGS. MANUFACTURING (HOLDREGE) WILL BE NOTIFIED OF THIS ISSUE. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 9151501. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WAS ONE (1) NOTIFICATION [200819854] NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. INVESTIGATION CONCLUSION: BASED ON THE SAMPLES AND/OR PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. ROOT CAUSE DESCRIPTION: AS PER INVESTIGATION COMPLETED BY MANUFACTURING UNDER INVESTIGATION CHILD (B)(4). ON 17SEP2020, HOLDREGE RECEIVED A COMPLAINT, VIA A PICTURE, FROM MATERIAL 328821, BATCH 9151501. VISUAL INSPECTION OF THE PICTURE FOUND THE BARREL CRACKED FROM 5 TILL THE 20 UNIT MARKING. PROCESS SUMMARY: AUTOMATIC SYRINGE ASSEMBLY MACHINE, WHICH FEEDS 0.5ML, SYRINGE COMPONENTS (BARREL, STOPPER, PLUNGER, NEEDLE ASSEMBLY & CAP) AND ASSEMBLES THESE COMPONENTS. THIS MACHINE CONSISTS OF A BARREL CLEANING DIAL, LUBRICATION DIAL, PLUNGER/STOPPER ASSEMBLY DIAL, SYRINGE ASSEMBLY DIAL, AND VARIOUS INSPECTIONS AND TRANSFER DIALS. ROOT CAUSE: L2L DISPATCH #65242 WAS OPENED FOR DAMAGED BARRELS AT THE PRINTERS. THE TIMING OF THE DIAL WAS OFF. CORRECTIVE ACTION: ADJUSTED THE TIMING OF THE DIAL. RATIONALE: BASED ON THE INVESTIGATION, NO ADDITIONAL INVESTIGATION, AND NO CAPA IS REQUIRED AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT SYRINGE 0.5ML 31GA 8MM TW 10BAG 500 TWN BARREL WAS CRACKED, AND UNABLE TO DRAW INSULIN. THIS WAS DISCOVERED DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CRACKED BARREL. A FATHER OF T1DM PATIENT DISCOVERED CRACKED SYRINGE BARREL. HE WAS NOT ABLE TO WITHDRAW INSULIN BECAUSE OF THE CRACK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1035575 SYRINGE 0.5ML 31GA 8MM TW 10BAG 500 TWN SYRINGE FMF BD MEDICAL - DIABETES CARE 9151501

Patients

Seq Age Sex Outcome Treatment
1 Other