GN RESOUND
Report
- Report Number
- 3005650109-2020-00037
- Event Type
- Injury
- Date Received
- September 16, 2020
- Date of Event
- August 18, 2020
- Report Date
- September 16, 2020
- Manufacturer
- GN HEARING A/S
- Product Code
- OSM
- UDI-DI
- 05708296140275
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AZ, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THIS CASE HAS BEEN DECIDED TO BE REPORTABLE AS THERE HAS BEEN MEDICAL INTERVENTION. THERE'S NO MALFUNCTION. THIS IS CONSIDERED A SINGLE INCIDENT AND WILL BE INCLUDED IN REGULAR TRENDING. NO CORRECTIVE ACTIONS HAS BEEN INITIATED BASED ON THIS INDIVIDUAL EVENT. THE CASE HAS BEEN REVIEWED FROM A CLINICAL PERSPECTIVE. CUSTOMER REPORTED: END USER HAS DEVELOPED A REACTION TO THE EAR MOULDS. THERE HAS BEEN NO PROBLEMS WITH FIRST SET OF EAR MOULDS, BUT REACTION STARTED AFTER RECEIVING EAR MOULDS BACK AFTER A REMAKE. REACTION STARTED 4 DAYS AFTER THE REMAKE. SYMPTOMS ARE REDNESS AND FLAKING. CURRENT STATUS IS THAT LEFT EAR HAS HEALED, BUT RIGHT EAR IS STILL RED AND A BIT FLAKY. END USER HAS CONSULTED A DERMATOLOGIST WHO PRESCRIBED MEDICATION AND ADVISED TO STOP WEARING THE EAR MOULDS. THERE IS NO KNOWN HISTORY OF ALLERGIES OR HYPERSENSITIVITY CLINICAL EVALUATION: ALLERGIC REACTION IS IDENTIFIED IN THE RISK ANALYSIS AND MITIGATED TO AN ACCEPTABLE LEVEL THROUGH DEVICE DESIGN BY COMPLIANCE WITH STANDARDS FOR BIOCOMPATIBILITY. STILL ALLERGIC REACTIONS CAN OCCUR IN RARE CASES. THE CLINICAL EVALUATION DOES EVALUATE ALLERGIC REACTIONS AND THE USER GUIDE INCLUDES A SAFETY NOTIFICATION INSTRUCTING THE HEARING AID WEARER TO CONTACT THE HCP IN CASE OF SKIN IRRITATION. CLINICAL CONCLUSION ON THE CASE IS THAT THE REACTION REQUIRED MEDICAL INTERVENTION.
AS REPORTED BY THE LOCAL SALES OFFICE: EAR MOLD REMAKE CAUSES ALLERGIC REACTION. FIRST SET OF EM'S WERE FINE - THEN THE REMAKE CAUSED ALLERGIC REACTION IN THE EARS. AFTER FITTING OF REMAKE EM'S, MEMBER COMPLAINED OF ALLERGIC REACTION CAUSING REDNESS AND FLAKING IN EAR CANAL. PICKED UP REMAKE ON (B)(6) 2020 AND WORE FOR 4 DAYS. THEN MEMBER HAD TO STOP WEARING THEM. REDNESS AND FLAKING IN THE EAR CANAL. 4 DAYS AFTER WEARING REMADE EM'S ((B)(6) 2020). LEFT EAR HAS HEALED BUT RIGHT EAR IS STILL RED AND A BIT FLAKY. MEMBER SAW DERMATOLOGIST AND MEDICATION PRESCRIBED AND MEMBER WAS TOLD TO STOP WEARING EM'S.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1007912 | GN RESOUND | EM,RIE-HA-RF7-MPSF | OSM | GN HEARING A/S | EM,RIE-HA-RF7-MPSF | 05708296140275 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |