FDA Adverse Event Malfunction Summary report: N

DIKANG HBG01

MDR report key: 10534442 · Received September 15, 2020

Report

Report Number
10534442
Event Type
Malfunction
Date Received
September 15, 2020
Date of Event
September 3, 2020
Report Date
September 11, 2020
Manufacturer
HUNAN HONGGAO ELECTRONIC TECHNOLOGY CO., LTD
Product Code
PXH
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MI
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Description of Event or Problem · 1

THE HOSPITAL IN PART OF ITS COVID SCREENING PROCESS HAD PURCHASED A NUMBER OF ELECTRONIC INFRARED SKIN THERMOMETERS. THE PURPOSE OF THESE SKIN THERMOMETERS WERE TO PROVIDE A 1ST LEVEL OF TEMPERATURE SCREENING OF STAFF AND VISITORS. SINCE THESE HAVE BEEN PURCHASED, THERE HAS BEEN MANY REPAIRS PERFORMED ON THESE DEVICES INCLUDING BROKEN TRIGGERS, TAKING A LOW TEMP, AND NOT READING ACCURATELY. WITH THIS BEING A CRITICAL SCANNING TOOL/PROCESS THERE IS A RISK POTENTIAL IN FAILING TO PROPERLY SCREEN STAFF AND VISITORS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
997857 DIKANG HBG01 THERMOMETER KIT PXH HUNAN HONGGAO ELECTRONIC TECHNOLOGY CO., LTD HGB01

Patients

Seq Age Sex Outcome Treatment
1