FDA Adverse Event Malfunction Summary report: N

GLUCOMETER ELITE 4 DATE

MDR report key: 1053384 · Received May 22, 2008

Report

Report Number
1826988-2008-00538
Event Type
Malfunction
Date Received
May 22, 2008
Date of Event
April 24, 2008
Report Date
April 24, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE TEST STRIPS INFO PROVIDED BY THE CUSTOMER WAS NOT VALID, SO THE METER INFO WAS PROVIDED INSTEAD.

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HER ELITE METER. WHILE TROUBLESHOOTING, SHE PERFORMED CONTROL TESTS AND RECEIVED A RESULT OF 200 MG/DL. THE NORMAL CONTROL RANGE WAS 78-113 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STIRPS ARE TO BE RETURNED FOR EVAL. REPLACEMENT TEST STIRPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GLUCOMETER ELITE 4 DATE BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 3901B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK