FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 1053198 · Received May 28, 2008

Report

Report Number
1056600-2008-00179
Event Type
Malfunction
Date Received
May 28, 2008
Date of Event
May 1, 2008
Report Date
May 28, 2008
Manufacturer
MICRO TYPING SYSTEMS, INC.
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO DEFINITIVE ROOT CAUSE WAS DETERMINED. SERVICE WAS NOT DISPATCHED SINCE THE PROVUE HAND HELD SCANNER WAS UNABLE TO READ THE SAMPLE BARCODES AND THE ANALYZER MISREAD THE BARCODE UPON SECOND ATTEMPT. THE ISSUE MAY HAVE BEEN RELATED TO THE SAMPLE BARCODES. THIS CUSTOMER HAS NOT LOGGED ANY SIMILAR COMPLAINTS AGAINST THIS ANALYZER SINCE THIS INCIDENT. INCIDENT IS ISOLATED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE ORTHO PROVUE READ A SAMPLE BARCODE ID INCORRECTLY. SAMPLE MISIDENTIFICATION MAY LEAD TO THE REPORTING OF ERRONEOUS TEST RESULTS. THE CUSTOMER IDENTIFIED THE ISSUE, PREVENTING ERRONEOUS RESULTS FROM BEING REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYST. KSZ MICRO TYPING SYSTEMS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1